At HHD Software, we are committed to providing quality, bug-free software. If you experience any problems with our software or find any bugs, please don't hesitate to contact us using our contact page. Please provide a detailed description of your problem. Be sure to include which operating system you are running and the current version of the Hex Editor Neo (found in the Help » About).
Support can also be obtained by visiting our Knowledge Base. This page contains a list of frequently asked questions (FAQs) that might solve your problem.
If you have any other inquires, comments, ideas, or suggestions on things you would like Hex Editor Neo to do, you can provide your feedback using the Help » Feedback… option.